Nice Systems

NICE Systems is a worldwide leader of multimedia digital recording solutions applications and related professional services for business interaction management.

Their synergistic technology platform enables customers to capture, evaluate and analyse business interactions in order to improve business processes.

NICE Systems is a leading global provider of Customer Experience Management (CEM), Financial Market Logging and integrated digital recording solutions. NICE’s innovative solutions enable organisations to transform business interactions into a source of business intelligence and competitive advantage. These interactions include all kinds of media such as voice, Voice over IP (VoIP), email, Internet, screen data and video. The company also develops and provides voice recording and communications intelligence (COMINT) systems for government agencies.

Ultimately NICE serves the business needs of multiple markets, primarily contact centres, financial institutions, air traffic control sites, public safety centres and closed circuit (CCTV) security facilities.